T.One Wholesale Suite

T.One Wholesale Suite is a web-based platform whose modules enable encompassing management across all facets of wholesale carriers’ operations. The solution functions as a unified platform that brings cohesion and delivers exceptional results across NOC, technical, billing, routing, account management and top management teams, allowing them to focus on strategic business maneuvers and smart decisions. Moreover, T.One Wholesale Suite’s agile scalability and ability to fit the requirements and technical needs of carriers of all sizes add to its uniqueness. T.One Wholesale Suite is exclusively tailored to the needs of Tier-1 wholesale carriers and operators; yet, it can also be cross-integrated with class 5 billing systems.

 

  • Enhanced revenue assurance
  • Maximized team coordination across all operational units through the unified solution platform
  • Real-time management of all activities
  • Proactive management and monitoring of business threats
  • Full customization and automation of alerts and the actions to address them
  • Flexible and fully-customized configuration to adapt with the changing business needs
  • Intelligent routing algorithms considering rate, quality, deals, and other factors
  • Access to near real-time business intelligence reporting
  • Maintained data integrity through RAID configuration of disks and scheduled full database backups

 

GENERIC DATA CONFIGURATION

T.One allows for full and straight-forward customization from A-Z for the business and traffic analytics modules including:

  • Data sources configuration allowing any source/type of data
  • Mapping and data normalization rules
  • Entities definitions
  • Easy table customization as per the business rules of the client
  • Menu and page management
  • Analytic reporting management

 

CDR Mediation

With T.One’s powerful CDR mediation tools, and regardless of the complexity of the carrier’s switching network, locations, and brands, all the traffic data are unified in one format and in near real-time under one platform with the following set of unique key features that follow the international standards’ business rules and constraints:

  • Powerful parsing of CDRs as per the customized mapping of CDR fields
  • Unified CDRs management for producing billing and quality data across all switches, handling over 4000 CDRs/sec per mediation engine
  • Support of all switch types, CDR sources, and CDR records formats at Import & Export levels
  • Smart multi-tier communication with separate and/or interconnected switches

 

RATE & DIAL CODE MANAGEMENT

Knowing how complex and detail-oriented this aspect of the telecom business is, we have ensured that this module automates as many of the day-to-day tasks of account managers and the billing team as possible, providing them with powerful alerting and error-detection tools. Following this, the below features are embedded within this module:

  • Full management of carrier profiles and accounts
  • Automated currency exchange rates management
  • Ability to define multiple sale products as the business requires
  • Automated import & verification of rates
  • Tracking suppliers’ code changes for sale codes’ updates
  • Enhanced sale rate management per sale product or per customer respecting the defined routing products (rate and quality considerations) allowing for revenue assurance
  • Powerful automated alerts to minimize tedious day-to-day tasks and mistakes
  • Complete history tracking for zones, codes & rates
  • Sale pricing & margin control based on predefined templates
  • Automated rate sheet creation and dispatch for multiple customers in one click

 

ROUTING MANAGEMENT

With T.One, unified routing across an interconnected network is an easy and streamlined process and is based on the codes, rates, quality, swap deals, volume commitments or a percentage combination of any  of the aforementioned. T.One routing respects the below hierarchy:

  • Routing by product is the default routing which represents the routing product’s rules of the Rate Planning module upon which the selling offers are planned.
  • Following the default routing by product, the routing options can be modified as per the below types:
    • Routing By Customer which defines the routing for a specific customer or a group of   customers
    • Routing By Sale Zone which defines the routing for a specific sale zone, a set of sale zones, all sale zones and/or excluding a set of sale zones or codes
    • Routing By Code which defines the routing for a specific code or a set of codes

T.One is characterized by a fast routing engine with an average routing generation speed of 100 K routes/sec/server node (with an assumption of 6 suppliers/route).

 

BILLING & REVENUE MANAGEMENT

In a world where every minute counts, T. One provides real-time accurate billing with powerful revenue management capabilities such as:

  • Smart margin control with approval management
  • Dispute handling down to CDR Level
  • Reprocessing with rollback ability to any point in time
  • Availability of bridging or API integration with accounting and other third-party systems
  • Variation reports enabling better decision making and consequently enhanced revenue assurance
  • Very fast pricing with an average speed of 20,000 calls/sec/server node
  • Automated and customized customer invoicing process respecting existing deals and volume commitments
  • Exports to Excel, CSV, and PDF formats

 

QUALITY MONITORING

Quality is a powerful metric in the telco world and can play against voice service providers if not well-serviced. This is why it’s crucial to monitor the quality of calls across all destinations through all partner suppliers to decide upon future agreements and any need for bidding on network expansion. T.One comes to provide clients with an exclusive module for traffic analytics with the below capabilities:

  • Generation of customized drill-down and time-based reports respecting a variety of defined KPIs such as Attempts, Duration, ASR, NER, ACD, PDD, PGAD, ABR, and ASR
  • Presentation of customized widgets based on the selected dimensions and measures
  • Alerts generation based on defined KPI thresholds

 

  • Wholesale Prepaid/Postpaid Credit Limit Management and Control
  • Deals Management
  • Customer/Supplier External Access
  • Account Management
  • Multi-Tenancy

MOBILE APPLICATION

T.One is now ready for iPhone/iPad with a friendly and flexible user interface. Account managers can monitor billing and traffic data and receive notifications and alerts in real-time on their mobile devices, allowing them to easily change rates and services for any selected destinations. Moreover, account managers can monitor routing for customers and suppliers on any destination.

Integration with Third-Party Solutions

T.One can be smoothly integrated with any third-party system such as:

  • External routing systems supporting RADIUS or SIP Redirect
  • Billing and accounting systems
  • CRM and ERP systems